Returns & Exchanges

At Dunn-Edwards, we want to ensure you have the perfect color and finish for your project. Unopened, non-tinted products in original condition may be returned within 30 days of purchase with a valid receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are unopened, non-tinted, and within the 30-day return window; please note that custom-tinted paint orders are final sale and cannot be returned.

• 2.
  Gather Documentation

  Locate your original sales receipt or digital order confirmation to facilitate a fast and accurate refund process at your local store.

• 3.
  Visit Your Local Store

  Bring the eligible items and your proof of purchase to any authorized Dunn-Edwards Paints location for an inspection by our professional staff.

• 4.
  Receive Your Refund

  Once approved, your refund will be processed to the original form of payment, though please allow 5-10 business days for the transaction to reflect on your statement.